STANDARDS OF PATIENT CARE

The patients at KKUH/KAUH Hospital can expect to receive the following:

    The right procedures, treatments, interventions and care will be provided according to the established policies, procedures and protocols that have been developed to ensure patient safety. Efficacy and appropriateness of procedures, treatment, interventions and care provided will be demonstrated based upon patient assessments/reassessments, practice, desired outcomes, with respect for patient rights and confidentiality.
     Systems and services for care delivery (assessments, procedures, treatments and interventions) which will be designed, implemented and evaluated consistent with a customer focused philosophy which will be demonstrated through:

            An attitude of compassion, respect and dignity for each individual without bias
    A manner that best meets the individualized needs of the patient population
    Efficiency based upon the individualized needs of our patients
    Coordination through multidisciplinary team collaboration, to ensure continuity and  seamless   delivery of care to the greatest extent possible
    Efficient use of the organization's financial and human resources